The VC Attendant is your only employee that never calls in sick!
The VoiceConnect Attendant functions as your full service virtual receptionist. It sends all of your callers to the appropriate VoiceConnect box of your choosing. The VC Attendant can be configured as a dial-by-name or a dial-by-extension depending on your company's preference. The extensions can consist of one to six digits to match your existing telephone system or configuration needs.
Let's say that you are using the VC Attendant as a "front end" system or if your company is unable to able to answer the phones after a preset number of rings you hear:
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Your ownpersonal local or nationwide toll free number to use with your existing telephone service or as a stand alone application. Please see our nationwide coverage map for availability in your area!
Five VC Unified boxes are included with this service with for a "virtual PBX" sound for your company. You can use this as a numerical or dial by name application for your business. (See the VC Unified box section for details.)
Recorded main greeting of up to 10 minutes.
VC Auto Responder allows you to automatically respond to every inbound caller with a message of your choosing on a timer you set in your virtual office!
Unlimited, time-related greetings give you the ability to have different greetings playing at different times of day to manage callers on your schedule.
Digital fax storage with online message retrieval allows you to use your 10-digit voicemail number as an inbound fax service. Use our web interface or forward your faxes to your e-mail in .pdf format to view. You can send faxes as well!
Direct dial-out capabilities give you the ability to return calls directly from your mailbox with the touch of a single button. You can also easily make long distance calls or conduct conference calls right from your mailbox.
New message notifications via e-mail, e-mail with .wav file attachment, phone, cell phone, or pager to let you know right away when your mailbox has a message. Email notification includes caller ID information.
Broadcast capabilities enable you to send voice messages or faxes to predefined groups of inbound callers to your system or you can upload your own number list to send as well.
Web interface allows you to access your voicemail online at any time to make administrative changes to your account, listen to your messages, view your faxes, or recover caller ID information.
Operator function allows you to have callers press 0 to be transferred to any number of your choice. Each VC Unified box can have different notification and press 0 numbers for different departments or employee's.
Music-on-hold gives callers a variety of music to listen to while connecting to your voicemail box. You can upload your favorite music as well while you are located!
Unlimited usage via a local telephone number. Toll free numbers are billed at 2.9 cents per minute.